After-sale service
Warranty & Replacement | |||||
Item | Model |
Host replacement time |
Host Warranty time |
Accessories replacement time |
Accessories (data cable, battery) warranty time |
Laser wired scanner | 910 | 0 | 12 months | 0 | 3 months |
920 | 0 | 12 months | 0 | 3 months | |
930 | 0 | 12 months | 0 | 3 months | |
960 | 0 | 12 months | 0 | 3 months | |
A8 | 0 | 24 months | 0 | 3 months | |
990 | 0 | 24 months | 0 | 3 months | |
Wireless/Bluetooth laser scanner | W910 | 0 | 12 months | 0 | 3 months |
W930 | 0 | 12 months | 0 | 3 months | |
BW3 | 0 | 12 months | 0 | 3 months | |
BW910 | 0 | 12 months | 0 | 3 months | |
Wireless image scanner | WM2 | 0 | 12 months | 0 | 3 months |
BWM2 | 0 | 12 months | 0 | 3 months | |
WM3 | 0 | 12 months | 0 | 3 months | |
BWM3 | 0 | 12 months | 0 | 3 months | |
Omni Laser scanning platform | 8800 | 6 | 24 months | 0 | 3 months |
8120 | 6 | 24 months | 0 | 3 months | |
8160 | 6 | 24 months | 0 | 3 months | |
Wired image scanner | M1 | 0 | 24 months | 0 | 3 months |
M2 | 0 | 12 months | 0 | 3 months | |
M3 | 0 | 12 months | 0 | 3 months | |
M4 | 0 | 12 months | 0 | 3 months | |
M9 | 0 | 12 months | 0 | 3 months | |
Image scanning platform | MP8160 | 6 | 24 months | 0 | 3 months |
MP6100 | 6 | 24 months | 0 | 3 months | |
MP8800 | 6 | 24 months | 0 | 3 months | |
MP3200 | 6 | 24 months | 0 | 3 months | |
MP6600 | 6 | 24 months | 0 | 3 months | |
MP7200 | 6 | 24 months | 0 | 3 months | |
Engine & module | E1005 | 0 | 12 months | 0 | 3 months |
E2007 | 0 | 12 months | 0 | 3 months | |
EP1000 | 0 | 12 months | 0 | 3 months | |
EP2000 | 0 | 12 months | 0 | 3 months | |
Attendance machine | E6 | 0 | 12 months | 0 | 3 months |
Note: 1、Accessories include batteries, external power supply and data lines, packaging materials. 2. Special items may be executed in accordance with the contract, not according to this standard. 3. This standard has been carried out since July 1, 2016. |
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